# 121, 701 Benchlands Trail, Canmore, AB403.679.3351

FAQ

What kind of chocolate do you use?

We craft our chocolate creations using only the finest Belgian chocolate, creating chocolate confections in milk, dark and white chocolate varieties. We source only the freshest ingredients to pair with our beloved chocolate. For example, the ginger that we cover with dark chocolate comes all the way from Australia. Yes, we’re a little bit obsessive, but that’s what makes our chocolates so extraordinary!

Do your chocolates have preservatives?

No. Our chocolates are not a mass-manufactured product that requires a long shelf life. Our chocolates are preservative-free and contain only the freshest ingredients. But, longevity is not really our issue…our customers tell us their challenge is not gobbling them up in a few days.

Do you have chocolate for special dietary considerations?

We make a sugar-free chocolate bar, Mountain Secret, available in milk or dark chocolate that is sweetened with maltitol. Although our chocolate does not contain gluten, many of the added ingredients used in our chocolate creations contain dairy, nuts and/or gluten. Our facility is not gluten-free or nut-free, and although we have chocolate products created without nuts or added gluten, it is present in our manufacturing space.

Can I taste your chocolate before I buy?

If you are in the neighbourhood of our Canmore, Alberta store, pop in and have a chocolate wafer sample on us. This will let you savour our milk, dark or white chocolate base. We know you’ll be hooked from there, but don’t just take our word for it…check out these great customer reviews!

We also give tastings at select retail locations throughout the year, so check our calendar to see if we are coming to your area. Or, for a more extensive experience, book a private tasting with us for a small fee here.

How do I book a private tour of your facility?

We offer private tastings by appointment in our Canmore, Alberta chocolate shop for a small fee. Come taste the cocoa beans and select chocolates, watch the process up close and hear Chocolate Dude, John Spear, discuss the finer points of his craft. Appointments are available at either 9:30 am or 5 pm, and must be booked in advance. We’ll try our best to accommodate your visit!

Where can I buy your chocolate if you are closed?

Our store is open Tuesdays through Fridays (10 am to 5 pm) or Saturdays (10 am to 4 pm). If you need chocolate outside these hours, or are not in Canmore, you can order online or visit one of these retail outlets that carry our chocolate products.

Do you ship outside Canmore?

Yes, we ship many different products year-round, BUT not during the hot summer months as we cannot guarantee chocolate quality if deliveries are left outdoors. You can request an order online or call us and place an order by telephone.

Can I buy wholesale from you?

Yes. We supply a number of wholesale stores and retail chains. As each wholesale arrangement is unique, we ask that you call us to discuss your needs.

If I buy your chocolate in bulk, but am not a wholesaler, can I get a discount?

Our chocolate bars can be purchased individually or in a box of 15 bars. If you buy the box of 15, you save 20¢ per bar, which saves you $3 on your order.

Can I purchase boxes of your chocolate?

Yes! We can make up a variety box of our handcrafted chocolate confections and truffles. Explore the cornucopia of delicious creations on our product page. There, we offer our most popular package sizes, but we can also create a box of 2, 4, 6, 8, 12, 16, 18 and 24 chocolate pieces.

Can you supply my wedding guests with chocolate gifts?

Absolutely! We firmly believe a marriage built on a chocolate foundation is a recipe for success! We’ve created many unique chocolate goodies for small, intimate weddings or large wedding extravaganzas. We also supply chocolate for other milestones in your life: new jobs, a promotion, your first car, your first kiss, a new house, baby showers, graduation, retirement…well, you get the picture. We think a chocolate celebration is appropriate for any stage or accomplishment! Tell us about your custom request here.